After spending ALL DAY today in a training class at work, then working for a little while after the class, I had no desire to cook dinner by the time I got home tonight. Unfortunately, we finished they frozen chicken nuggets on Tuesday, and have no “easy” food at our house right now except for sandwich-fixings and Apple Jacks.
By the time I got home a little after 7, I had a hankering for a burger. It didn’t need to be anything special, but a good cheeseburger (i.e., not McD’s). Charles suggested trying the Applebee’s right by our house. Now, I need to give a little backstory on Applebee’s. We used to go to Applebee’s a couple of times a month for a while in Hattiesburg. It was decent, fairly cheap food with decent service. No complaints. Gradually, the quality of both the food and the service started to diminish; it ultimately became unbearable, and we stopped going. It was B-A-D bad. As a result, we haven’t tried either of the Applebee’s locations here.
Since Applebee’s is pretty much the closest “restaurant” to our house, and all I wanted was a decent cheeseburger, we decided to give it a try. BAD CALL. Here’s what happened…
We were seated right away, greeted within a couple of minutes by a friendly (but not too friendly) server who took our drink orders, and started perusing the menu. There were a number of things that sounded good, but being of little faith, we decided to stick to the plan. Charles had a late lunch, so he just ordered the Queso Blanco, and I got the Cowboy Cheeseburger (bacon, cheese, onion strings, and bbq sauce on an otherwise-normal burger). Chili’s has a very similar burger to this, known as the Shiner Bock burger, and it’s quite good; I figured the one at Applebee’s would be basically the same.
The Queso Blanco came out pretty quickly; the dip was hot, and the chips were yummy, albeit quite salty at the bottom of the pile. My burger took longer than expected, judging by the small crowd, but it didn’t take an unreasonably long amount of time. It was a little strange that our server didn’t bring it out herself, as she wasn’t busy at the time, but whatever. Then I bit into it…and it wasn’t good.
Being a forgiving person, and an excessively tired person, I thought at first that maybe it was me. I took a bite of an onion ring, and a sip of my drink, then gave the burger another bite.
Nope, still awful. Inedibly awful.
Of course, Charles saw the face I was making and started asking questions. So what did I do? I said, “It’s awful–try it!” and shoved it in his face to take a bite. He couldn’t finish it–he spit the bite out.
Our server finally came by to check on us, saw that I had deconstructed half my burger to figure out what the problem was (the meat–it was practically soggy and tasted awful. clearly frozen at some point, maybe sitting out for who-knows-how-long, nasty), and asked what was wrong. I told her the meat was terrible, she apologized, took the burger, and I asked for an order of mozzarella sticks with honey mustard (it’s good–don’t knock it ’til you’ve tried it!).
After a few minutes, another runner brought out my cheesesticks with marinara sauce. No honey mustard.
Allow me to note at this point that there were TWO managers that had been hanging out at the hostess stand right behind Charles this entire time. They had seen me making awful faces at my burger. They had seen Charles spit his bite of it out. They saw me make a face when the cheesesticks came out with marinara sauce, and they saw me put the ramekin of marinara sauce on the edge of the table. One of them went and got our server from the back, she came and brought me some honey mustard, and the manager went back to hanging out at the hostess stand.
Not ONCE did a manager approach me to apologize for the terrible food and barely-mediocre service. Our server didn’t seem at all surprised by the inedible burger, half-heartedly apologized, and assured me that it wouldn’t be on the bill (it wasn’t). She didn’t ask that a manager come by the table to apologize, didn’t offer a dessert, didn’t offer a drink refill, and spent way too much time hanging out with her table of three attractive, tipsy gentlemen. It was disappointing.
We paid and left, vowing never to return to any Applebee’s again. We’ll be back at Chili’s in a week or two.
**No one at either Applebee’s or Chili’s knows who I am, nor did anyone ask me to write this post. I had a bad experience, and felt the need to share. That’s all.**
























